One platform powering every part of the guest journey.

Protel PMS, part of Planet, is a hotel property management platform used by hotels, resorts, and hospitality groups around the world. Built to support everything from independent boutique hotels to large multi-property operations, Protel combines reservations, front desk operations, guest management, reporting, POS integrations, and distribution tools in one connected ecosystem. With both cloud-native and on-premise options available, Protel gives hotel teams the flexibility to manage operations efficiently while delivering seamless guest experiences.

Key features:

• Property Management System: manage reservations, room inventory, housekeeping, billing, check-in and out, and guest profiles. 

• Cloud & on-premise flexibility: choose between cloud-native infrastructure or on-premise deployment depending on your operational requirements. 

• Multi-property management: centralise operations across hotel groups and portfolios with Protel MultiProperty. 

• Channel management & online bookings: integrate with OTAs and booking platforms to synchronise rates, availability, and reservations in real time. 

• Guest engagement & CRM: maintain detailed guest profiles, preferences, and communication tools

• Housekeeping & maintenance: track room status, maintenance tasks, and operational workflows to improve efficiency across departments. 

• Integrated POS & payments: connect ancillary services directly to the PMS for streamlined billing and room charging. 

• Mobile hotel operations: enable staff and managers to access operational tools, reporting, and guest information from mobile devices for greater flexibility on property. 

• Reporting & analytics: access operational and financial insights with advanced reporting tools

Protel and TRYBE create a fully connected hospitality and wellness ecosystem. While Protel manages the core hotel operation, from reservations and front desk workflows to housekeeping, billing, and guest profiles, TRYBE powers the spa, wellness, leisure, and activities experience. Together, they enable hotels and resorts to unify guest data, streamline cross-department operations, and deliver a more personalised end-to-end guest journey across accommodation, wellness, fitness, dining and also ancillary experiences.

For more information on Protel please visit:
Protel Official Website