Memberships

A powerful tool to sell, manage and grow memberships, together in one place.

Trybe takes the complexity out of membership management, giving your team the automation, control, and flexibility to scale with ease.

Trybe membership profiles with tier badges behind two smartly dressed people
Floral arrangement in an ornate marble and gold hotel lobby

Build & sell memberships online, over the phone, and in-person

Create and manage membership types with flexible pricing and packaging:

  • Sell memberships 24/7 online, no staff interaction needed
  • Support for individual, couples, family, and corporate memberships
  • Set monthly, quarterly, bi-annual, or annual payment plans
  • Apply joining fees and pro-rata calculations automatically

Signing up is simple. Guests can join, pay any one-off fees, and set up direct debit or card payment all online.

Trybe membership types management screen

Automated recurring credits

Offer tangible member benefits with recurring monthly credits, automatically added to each member"s account:

Examples include:

  • 10% off spa treatments
  • Free fitness classes
  • 2 massages per month
  • Credits are redeemable online once the member logs in
  • Trybe tracks redemptions in real-time

This is loyalty done right. Measurable, managed, and valued by members.

Trybe client screen with an Issue credit dialog open

Streamlined, automated payments

Say goodbye to spreadsheets and manual processes.

Accept membership payments via:

  • Direct Debit, fully automated through Stripe, no need for manual AUDDIS or ADDACS files
  • Recurring card transactions; instant feedback, instant payment, no waiting
  • See and manage all payments through the Membership Action Center
  • Quickly view failed payments, expiring memberships, members needing mandates, and more
  • Automatically post membership revenue to your PMS

You focus on growth, we handle the admin.

Trybe client profile showing orders, memberships and payment history

Member self-service portal

Empower members to manage their own accounts with a personalized online portal. Guests can control:

  • Personal and payment details
  • View all past and upcoming bookings
  • Cancel bookings within your set cancellation policy
  • Download membership invoices
  • See and spend monthly membership credits

It's convenient for your members and saves time for your team.

Trybe membership screen listing members by type, status and rate

Member-only bookings

Offer exclusive access to certain offerings:

  • Create booking types only visible to members, for example, fitness classes or VIP treatments
  • These bookings only appear once a member is logged in with an active membership

A simple way to drive perceived personalization, and value while encouraging sign-ups.

Trybe orders screen showing order details and client card for Jake Masteryino

Access control made easy

Keep your spaces secure and controlled with both staffed and physical access options:

  • Staffed Access Control:
  • Supports RFID, barcode, QR code, magnetic strip, and more
  • Scan or swipe the member"s card on a connected reader
  • Instant pop-up in TRYBE showing:
  • Member photo
  • Membership type
  • Access granted or denied (if denied, reason provided)
  • Physical Access Control (via our Gantner Integration)
  • Members scan/swipe at the door or gate
  • Trybe verifies and controls access in real time

Security and service, working hand in hand.

Trybe check-ins report listing customers, check-in times and methods

Complete member profiles

Each member's profile gives you a full transparent overview of:

  • Membership information
  • Member photo
  • Payments and invoices
  • Secure saved payment methods
  • Membership credits
  • Full booking history
  • Digital intake forms

Everything you need to deliver a high-touch, high-service experience.

Client profile page for John Doe showing details, notes, order count and total value

Your membership action center

Stay ahead without getting buried in admin:

  • Trybe automates everything - charges, reminders, member credit allocations
  • Simply check the Action Center to stay updated:
  • Who needs chasing for payment
  • Who's payment is close to expiring
  • Who needs a mandate
  • Which payments are due in the next 7-days

From flexible packages to seamless payments and gated access, Trybe helps you deliver a modern membership experience that's effortless for your team, and easy for your members.

Trybe membership screen listing members by type, status and rate

The ultimate bookings solution

Spa treatments, spa packages, fitness classes, access to the wet facilities, sourdough making classes, membership-specific booking types, you name it, with Trybe you've got the ability to book it.