Bookboost
Bookboost is the leading hospitality CRM platform that consolidates and optimizes guest data from all sources to communicate with customers throughout the guest journey effortlessly.
The Hospitality Experience Platform
Bookboost is the Hospitality Experience Platform built for modern operators. We help you know every guest, communicate across every channel, and turn guest data into direct bookings, repeat stays and revenue. One platform replaces the patchwork of disconnected tools: a unified guest profile, marketing automation, multi-channel campaigns, an in-stay digital guest app, a single inbox for every guest conversation with AI built in, and analytics anyone on the team can run. Built in Sweden, used by hotel groups in 25+ countries, and recognized in the 2026 HotelTechAwards as a Top-3 Guest Messaging platform.
One unified guest profile. See every guest across PMS, OTAs, booking engine, messaging, surveys, reviews, spa and F&B in a single view that updates in real time.
Multi-channel marketing. Email, SMS, WhatsApp, Web Push, Messenger and social, all run from one place.
Automated guest journeys. Drag-and-drop pre-arrival, in-stay and post-stay communications triggered by guest behavior, no developer required.
Broadcast campaigns. One-time campaigns to targeted segments, with scheduling, delivery tracking and performance reporting.
Guest App. A no-download, web-based digital reception personalized to each guest, configured with a no-code page and form builder.
Unified Inbox with AI Agent. Every guest message in one place, with an AI agent that drafts replies, resolves repeat questions and escalates to humans when needed.
Insights, AI-powered analytics. Ask questions in plain language and get back charts, tables and written summaries. The depth of a BI platform without needing a BI team.
For more information, please contact Mark Evans, Sales Director.
The ultimate bookings solution
