TRYBE and HiJiffy Partner to Transform Guest Engagement in Hospitality
Spa, leisure, and activity booking and management platform TRYBE has announced a new integration with HiJiffy, a leading provider of AI powered guest communication solutions. The partnership is designed to help hotels deliver faster, smarter and more personalized guest interactions across the entire customer journey.
As guest expectations continue to rise, speed and convenience are becoming just as important as the experience itself. This integration brings together TRYBE’s seamless booking capabilities with HiJiffy’s innovative communication platform, enabling the hospitality industry to engage with guests instantly across multiple channels including website chat, WhatsApp and social messaging.
“Partnering with HiJiffy allows us to extend the guest journey beyond direct bookings via TRYBE, helping hotels connect with guests in real time and deliver a more responsive and personalised experience from the very first interaction,” commented Ricky Daniels, TRYBE Co-Founder.
The integration allows properties to automate and enhance key touchpoints throughout the guest journey. From handling initial enquiries, to promoting spa and leisure activities, guests can now receive immediate responses that guide them through their entire booking journey from discovery to check out. By combining booking data with intelligent messaging, hotels can:
Respond instantly to guest queries, 24/7
Recommend relevant spa and leisure experiences at the right moments
Increase conversion rates through faster response times
Deliver a more seamless and convenient booking journey
Beyond improving the guest experience, the partnership also drives operational efficiency.By automating routine enquiries, hotel teams can reduce administrative workload, and focus on delivering high value services in person, while maintaining consistent communication across all channels.
Tiago Araujo, CEO of HiJiffy, added “Our partnership with TRYBE enables hotels to connect guest communication with booking experiences in a more meaningful way. By combining real time messaging with personalised recommendations, hotels can create smoother and engaging journeys that meet the expectations of today’s digital travellers.”
With this integration, TRYBE and HiJiffy are helping hospitality providers modernise guest engagement, combining automation with personalization to create more efficient operations and more memorable stays.
