Guest Relationships. Powered by Data.

SevenRooms is a guest experience and retention platform that helps hospitality businesses capture, understand, and engage their guests at every stage of the customer journey.

Serving restaurants, hotels, spas, and leisure operators worldwide, SevenRooms centralises guest data from reservations, visits, preferences, and interactions into unified guest profiles. This enables businesses to deliver personalised experiences, drive repeat visits, increase direct revenue, and build stronger guest relationships through data-led engagement.

Key features:

• Guest profiles: build rich, unified guest records from every interaction.

• Reservations & bookings: manage reservations, waitlists, and guest experiences in one platform.

• Marketing automation: create personalised campaigns based on guest behaviour and preferences.

• Segmentation & targeting: build highly targeted audiences using real-time guest data.

• Guest feedback & reputation management: capture insights and improve guest satisfaction.

• CRM capabilities: centralise guest information to support personalised service and retention.

• Direct revenue tools: reduce reliance on third-party channels and drive direct bookings.

• Reporting & analytics: gain actionable insights into guest behaviour, campaign performance, and business trends.

Together, TRYBE and SevenRooms connect spa, leisure, and wellness data with the wider guest profile, giving hospitality businesses a more complete view of every guest interaction. By bringing these insights together, operators can create more personalised experiences, identify new revenue opportunities, and deliver a seamless guest journey across every touchpoint.