Emails & SMS

Automated messaging for every stage.

Stay connected with guests through personalised, automated communication. Trybe makes it easy to send timely, branded messages by email or SMS, throughout the entire guest journey from the moment they book, to after they check-out.

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Trybe booking confirmation email and message beside a smiling woman holding a phone
Opulent hotel corridor with chandeliers, floral displays and a lit lamp on a gilt console

Automated messaging for every stage

Send the right message at the right time for:

  • Booking confirmations
  • Booking cancellations
  • Booking reminders
  • Booking follow-ups
  • Pay-by-link requests
  • Membership welcomes

Each template can be customised for specific offerings or membership types. For example, a spa day booking can automatically trigger a completely different confirmation email to an archery booking.

Booking confirmation text message beside automated reminder settings

Mass emailing for operational updates

Keep groups of guests informed in seconds, for example:

  • Email everyone in next Friday's yoga class to advise of a room change
  • Notify all guests booked into wet facilities if the sauna is temporarily closed

No need for manual contact lists, just select the segment and send.

Trybe email campaign builder previewing a spa closure announcement

Branded to your business

Customise your emails so they reflect your brand's identity, ensuring every communication feels consistent, professional, and undeniably yours.

Email branding settings panel with live preview of a Carden Park booking confirmation email

The ultimate bookings solution

Spa treatments, spa packages, fitness classes, access to the wet facilities, sourdough making classes, membership-specific booking types, you name it, with Trybe you've got the ability to book it.