Conversational AI that connects guests and hotels

HiJiffy provides a conversational AI Guest Communications Hub that automates interactions, boosts direct bookings, and streamlines hotel operations. Powered by its in‑house AI, Aplysia, HiJiffy offers multilingual, human‑like conversations across 130+ languages, automates FAQs and check‑ins, and enables personalised upselling, all while integrating with 100+ PMS, booking engines and channels (social, messaging apps, OTAs).

The platform’s omnichannel Console and real‑time insights help teams manage conversations, resolve tickets, and improve service across single and multi‑property operations.

Key features:

• AI-powered multilingual chatbots (Aplysia): natural language, generative AI and sentiment-aware responses.

• Omnichannel inbox (Console): unified messaging across web chat, WhatsApp, Messenger, Instagram, OTAs and more.

• Automated FAQs & 24/7 guest support: high automation rates to reduce repetitive tasks.

• Digital check-in & contactless workflows: drive online check-ins and operational efficiency.

• Personalised upselling & conversion tools: in‑chat offers that increase direct bookings.

• Multi-property management & smart property identification: scale across portfolios with central control.

• AI Knowledge Scanner & Campaigns Manager: auto-learn content and run tailored guest campaigns.

• Integrations ecosystem: connects with 100+ PMS, booking engines, channel partners and OTAs.

• Real-time analytics & team performance: track inquiries, satisfaction and conversion metrics.

• Proven impact: high automation, strong guest satisfaction, reduced calls and measurable conversion uplift.

For more information about HiJiffy please contact:
partnerships@hijiffy.com