Low Wood Bay Resort & Spa, is 5 Bubble Luxury Rated With Help From TRYBE Software

Nestled on Lake Windermere, Low Wood Bay Resort and Spa, is an idyllic property that oozes luxury and relaxation. Since its redevelopment in 2019 the resort has been home to 130 bedrooms, a spa, multiple restaurants, a marina and watersports centre. In early 2024, Low Wood Bay Spa partnered with TRYBE software, and in September 2024, the resort received a 5 Bubble Luxury Ranking; placing this prestigious spa amongst the best in the country.

Good Spa Guide recommends only the best spas, with a Bubble Rating system ranking from Three Bubbles, to Five Bubble Luxury; achieving a Five Bubble Luxury ranking is incredibly rare and it’s a testament to the service and quality that spa offers.

As Low Wood Bay Resort & Spa evolved, it realised that the software they were using was outdated, slow, and limiting them with what they wanted to offer their guests. The resort needed a partner that could grow and evolve with them, and not restrict their growth. Low Wood Bay is an open door to endless possibilities, with a plethora of activities, packages, and treatments to choose from; as the spa developed they started to look for a software partner that could work and evolve with them. TRYBE was the chosen partner of choice, and the partnership has gone from strength to strength.

Rebecca Holmes, National Partnerships Manager, Good Spa Guide, said “Nothing was too much trouble for the team at Low Wood Bay, and the spa had everything you could need and more for a relaxing break. Low Wood Bay has excellent customer service, great thermal facilities, jaw-dropping setting and finger-licking food, which is why we awarded it a 5 Bubble Luxury rating.”

TRYBE gives the Low Wood Bay team a streamlined and easy-to-use platform where they can organise everything they need in one place, and this easy-to-use experience is passed on to their guests who can enjoy a seamless booking journey throughout their whole stay.

“TRYBE provides the team with everything we need, and more. It’s easy to use, it’s quick, and it’s constantly innovating. With the team spending less time on admin and taking manual bookings, they’re able to spend more time with our guests which only enhances their experience at Low Wood Bay Resort.” commented, Michael Kay, Group Operations Director, English Lakes Hotels.

42% of TRYBE bookings are out of traditional 9-5 office hours. Low Wood Bay Spa has seen over a 100% increase in online bookings. Online booking gives guests full control of their booking journey, and therefore, their experience is improved; this saves teams hours from doing admin, answering calls, and battling with out-of-date tech. In 2022, TRYBE found that clients saved 52,482 hours from the aforementioned tasks.

“We’re able to offer to our guests the highest quality service, from the moment they click onto our website, to checking out their basket, to arriving on site; our guests deserve the best. TRYBE allows us to offer an enhanced booking journey to our customers that is unmatched.” continued Michael.

Ricky Daniels, Co-Founder at TRYBE, added “We are incredibly proud to be the chosen partner for Low Wood Bay Resort and Spa. The hotel is luxurious, and everything you’d want for a relaxing break. The experience the resort provides to it’s guests is unmatched, and our software gives that level of service to their team. We make their day-to-day easier, which is ultimately passed on to their guests.”