Are you capturing every revenue moment?
Every hotel spa has revenue sitting just out of reach, in the bookings that fall through, the upsells nobody offers, the hours staff lose to manual admin instead of guest care. The question is where those gaps are hiding in your property. TRYBE built this quick assessment to help you find out: answer a few questions about how your spa and wellness operation runs today, and we'll show you exactly where TRYBE can help you unlock more revenue, more efficiency, and more time back for your team.
Take the assessment to see where TRYBE fits into your story.
Can guests discover all available experiences before they arrive?
Can guests book multiple experiences online without calling staff?
Does your booking flow actively promote complementary add-ons?
Do you have real-time visibility of treatment room availability?
Are off-peak and last-minute slots promoted online to fill gaps?
Do you use room occupancy data to optimise staffing and scheduling?
How many distinct experience types can guests book online?
Do you offer packages that bundle multiple experiences together?
Are leisure, wellness, retail and activities in one booking flow?
Do guests get pre-arrival messages promoting upgrades or extras?
Can guests add enhancements or retail items at booking or check-in?
Are front-of-house staff trained and empowered to upsell?
Do you offer a membership programme driving repeat visits and higher spend?
Can members manage bookings and account benefits online without calling?
Do you track member spend and frequency to spot re-engagement opportunities?
Can guests discover all available experiences before they arrive?
Can guests book multiple experiences online without calling staff?
Does your booking flow actively promote complementary add-ons?
Ready to close the Revenue Gap?
There's a significant revenue gap at your property — most of your ancillary revenue moments are going uncaptured. The good news: that's headroom, not a verdict.
You've got solid foundations, but several revenue moments are still slipping through, the areas with the shortest bars below are where the quickest wins live.
Impressive — you're capturing more revenue moments than most properties. The remaining gaps below are the difference between good and market-leading.
Trybe is purpose-built for hotel spas, leisure facilities and wellness operators. Your score reveals where to focus, share your details and one of our experts will walk you through exactly where your property can start generating more from the guests you already welcome.