In the hospitality industry, your team is just as important, if not more so, to your success as the physical space you operate in. They are an incredibly valuable asset, and to thrive, it's essential to ensure that their time is being utilised effectively.
Now, we know you’re probably thinking, this is an obvious point however, it can be easy to become complacent. While you may believe that you're running everything efficiently, in reality, you may not have re-evaluated your daily operations since you opened your doors.
TRYBE knows how to run an efficient hospitality team, we talk to business owners and their teams on a daily basis, so we’ve highlighted some tips to help you maximise your teams time.
Do your workflows and processes feel cumbersome? These small frustrations can have a long-term impact on your team’s motivation, morale, and ultimately the experience they provide to customers. Providing your team with innovative technology featuring user-friendly interfaces will yield long-term benefits. You might think that the short-term expense and transition to new software isn’t justifiable; however, this is a long term investment in futureproofing your brand, and these short term costs will quickly be forgotten once you start to experience the benefits.
Empowering your team with the best tech and tools will instantly boost morale and productivity, enabling them to self-manage and work more independently. As a manager, you will also have more time available to coach, train, and support your team.
Introducing new technology can digitise tasks that were once paper based, such as taking bookings, chasing payments, financial reports, and more. This frees up your team to focus on tasks that benefit your business and guests, such as upselling, performing more treatments, or maintaining displays.
The training and development of your team are crucial to your business's success. Offering guests the best and most innovative experience requires staying on trend. Team members trained in multiple skill sets allow for efficient time management in hospitality, reducing downtime and maximising calendar utilisation.
Investing in your team's training and development motivates them, making them more productive and invested in your business. A motivated team that can self-manage allows you to focus on motivating, supporting, coaching, and rewarding them, fostering a sense of community and togetherness. Your team brings your property to life, and this enhances your guests experience.
Mastering your time is essential for maximising your efficiency and growth of your business. Implementing strategies and utilising the best tech available to you ensures that all your resources are used effectively.
TRYBE, is the all in one booking solution to help you and your team. Send us a message if you want to know more about how we can help you become more efficient and effective.
Thanks for reading!